
The Threaded Truth
What is your Order Processing Time?
All orders are handcrafted with care. Please allow 3-5 Business days for processing before your order is shipped. Custom orders may take longer, and we'll keep you updated on the progress.
What is your Return Policy?
All sales are final – because every stitch, seam, and creation is made with love just for you! 🧵💕 If you have any concerns about your order, please reach out—we’re happy to help! 😊✨
What is your Shipping Method?
We send our handmade goodies with love & care via the United States Postal Service (USPS)! 💌✨ Every order comes with tracking, so you can follow its journey to your doorstep. 📍🚚
📦 Standard Shipping: 3-7 business days (depending on your location).
What if there’s a shipping delay? 📦⏳
Once your order is in the hands of
USPS, we can’t control any unexpected detours! We’re not responsible for delays caused by:
⛈️ Weather troubles
📮 Postal service delays
✍️ Incorrect addresses provided at checkout
Need help? Reach out, and we’ll do our best to assist! 💌😊
What if my order arrives damaged? 😢📦
Oh no! We want you to love your handmade goodies, so if your item arrives damaged or there’s an issue with your order, please reach out within 7 days of delivery at 3chicksdesignstudios@gmail.com.
To help us assist you quickly, please include:
📌 Your order number
📸 Photos of the damaged item
📝 A brief description of the issue
We’ll be happy to work with you to find a solution! 💕✨
What if I enter the wrong shipping address? 📍🚚
Oops! To avoid any shipping mishaps, please double-check your address at checkout. Once your order is shipped, we can’t reroute it.
If a package is sent to an incorrect address due to a typo or mistake at checkout, we won’t be responsible for lost or misdelivered orders.
Need help? Contact us ASAP—if your order hasn’t shipped yet, we might be able to fix it! 💌😊
Can I return or exchange a custom order? 🎨✨
Since custom and personalized items are one of a kind, we cannot accept returns or exchanges on them. Each piece is made just for you with love and care! 💕
🧵 Custom orders take 2-3 weeks to be created, so please plan accordingly. If you have any special requests or need help with your order, feel free to reach out! 💌😊